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Windy City Open

Most Frequently Asked Questions

How can I register for your event?

You can register by:

a) Filling out the printed paper forms and faxing or emailing them to us. You can obtain all of our printable forms and informational documents by clicking here. Please fill out the forms in very clear writing and with all pertinent information so that we can try to ensure no mistakes are made in your registration. We will send you an email confirmation for your review. Please review your confirmation and notify us of any changes as soon as possible otherwise everything, as it appears on your confirmation, will be printed in the program.
b) Going paperless and registering on-line. Our on-line system is easy to access and you can add entries for multiple students and/or competitors, you can purchase admission tickets and packages, and you can make secure payments. We will send you an email confirmation for your review. Please review your confirmation and notify us of any changes as soon as possible otherwise everything will appear in the program exactly as you have entered it.

How do I know which events I can enter?

It is always best to discuss your entries with you teacher, coach or dance studio advisor. They should be able to help you decide what events are appropriate for your skill level and abilities. Click Here for a complete list of all of the events that we offer. Rules and Regulations regarding our event

Do I have to be a member of the NDCA to compete?

We are an NDCA sanctioned competition and therefore all professional and amateur competitors must be registered to compete. This DOES include junior amateur couples. The only exceptions are Pro/Am students – just the student of the Pro/Am couple does not have to be registered; the Professional teacher of the Pro/Am couple does have to be registered. Registration and payment is easy and can be completed on-line at the ndca.org. You must be registered prior to competing at the event. If you are not registered, you will have to register and pay for your registration at the event before you will be allowed on the floor.

Where can I get a list of syllabus figures?

All bronze, silver and gold events are restricted to the corresponding syllabus figures. You can obtain the lists of accepted figures for both American and International styles at the NDCA website. Click Here to go to the appropriate link.

What kind of costumes can I wear?

For Adult competitors, costumes are permitted at any level, but not required in the Newcomer level. Any costuming that is considered vulgar is prohibited – competitors will be asked to change before competing. For ALL Children’s events NDCA dress code regulations apply and will be enforced. Please review the appropriate restrictions for the appropriate age divisions by going to the NDCA website. Click Here for details.

How can I order admission tickets?

You can order your admission tickets in advance either by going to our secure on-line order entry page, or by filling out our printable form and faxing or emailing us, or by calling us and speaking with our staff on the phone 773-525-9086. All tickets must be paid for at the time of purchase. We are sorry; we cannot hold any tickets for later payment. If you choose to use our on-line ticket purchase system we have a secure web page for credit card payment. If you chose to send us a printed form, be sure to include the phone number where you can be reached to secure your payment. If you call us, please be prepared to make a credit card payment at that time. We accept all major credit cards. We do not accept personal checks at any time for any product or service. Please, for your security, do not fax or email us your credit card number or personal information. We will be happy to speak with you directly to process your order. All tickets will be held at the door for pick up; we do not mail them. We will provide you with a confirmation. Only the individual purchasing the tickets can pick up the tickets. Click Here to review our cancellation and refund policy.

Does a dinner come with the Saturday evening ticket?

Dinner is not included in the price of any admission ticket. The Hyatt has wonderful restaurant options and the Hyatt concierge can recommend local area restaurants with fantastic Chicago fare. We do provide some meals with some of our Packages. Click Here to see our Packages to determine if one of them is right for you.

Can I buy admission tickets at the door?

All of our admission tickets, except for the Saturday Evening Session, can be purchased at the door as long as they are available. We can’t guarantee availability for every session. We do have capacity limits for the ballroom, so it is best to purchase your tickets in advance. We rarely sell out of Day Session tickets, but we often sell out of our evening Sessions so it really is best to plan to purchase ahead. You also receive a discounted price when you purchase in advance. See our ticket price list for details. We often sell out of Saturday Evening Session tickets weeks before the event; and only occasionally do we have tickets that become available at the door for that session – PLEASE purchase your tickets in advance, as we cannot guarantee any tickets will become available for that evening. Due to Chicago fire codes, the Hyatt has very strict capacity and seating requirements and therefore we are not able to sell standing room tickets at the door. Yes, we will say it again! Please order in advance; we do not want to disappoint anyone who would like to attend.

How does seating work?

During our Day Sessions, Thursday Evening Session, and Friday evening sessions, all Riser seating is open and first come first serve. During all Sessions, our tables are reserved for our package holders and studios. All Saturday Evening Session tickets are assigned seating. Seating is assigned based on how early you purchase. To be seated with friends, you must purchase your tickets all at the same time.

Are private lessons available with the show couple?

Often our show couples are on a very tight travel schedule and it is not always possible to arrange private lessons with them. If we are able to arrange private lessons for them we will send out an email advisory and you can contact us for arranging a lesson. We almost always try to arrange for a group class with our show couples as a part of our many great lectures in our Workshop with Champions series. Our schedule will be posted soon!

What time does Saturday evening finish?

Because our event is a live event, there are always variables we need to consider. The length of our Saturday evening session (and all of our sessions) depends on how many events we have to run and if we have multiple heats and multiple rounds. In addition, we have to accommodate breaks for competitors and changing time for those dancing multiple styles. Typically, we finish the Saturday evening event just before midnight. We do everything possible to make sure we run the event in a timely and smooth fashion.

Why can’t you tell me what time my heats are until I get there?

We do our very best to accommodate every competitors’ needs during the weekend. We know that you have spent lots of time, money and energy to do your very best at the competition and we truly want you to have a great experience. The timing of events depends entirely on how many people enter, how many rounds a heat may need, costume changes and other technical requirements. We do our very best to have tentative heat lists ready two weeks before the start of our event. Things often change at the last minute, so it is imperative that you confirm your heat schedule when you arrive at the event.

What time does the Saturday Evening show couple perform?

Our Saturday evening Show couple will perform five shows in total throughout the course of the Saturday evening session. Their final ShowDance will be at the very end of the event. You can consult our printed evening program for estimated times.

What is appropriate attire for spectators during the weekend?

Our Day Sessions are casual. For our Thursday and Friday evening sessions, we recommend dressy cocktail attire. Saturday evening is considered semi-formal to formal; no jeans and t-shirts allowed.

Why should I buy a package?

Our packages have many items included so you don’t have to think about the various details for the weekend. In addition, all package holders get a discounted rate for entries, reserved seating for all events and a program of events. We do offer some packages with hotel and without hotel for our local friends. Click Here to see if there is a package that suits your needs.

If I buy a package do I still have to make my hotel reservation?

If you purchase your package “with hotel”, we will make your reservation for you. If you purchase a package “without hotel”, you will have to make your own arrangements for a hotel stay. You can still get our Windy City Open hotel rate though – just let them know when you reserve your room that you are a participant in our event. Our Windy City Open rate is available until August 13th, 2012. After that, the Hyatt will open the block of rooms and rates and availability are not guaranteed. Please reserve early to take advantage of our great rate!

How does room sharing work for package holders?

First, it is important to understand that the packages “with hotel” include the cost of the hotel nights. The cost of the hotel night inside the package is the same rate that we have for all of our participants whether you are on a package or not; we do not mark-up the cost of the room – we pass the discounted group rate on to you. Next, it’s important to determine which package meets your needs. Once you have decided that, any package that has a “2” in the descriptor is for people who are sharing a room. Any package that has a “1” in the descriptor is for a single guest. For guests who are sharing, the package letters must match. For example, a B2 package holder must share with a B2 package holder. A1 package holder can share with an A0 package holder and the guests can arrange between themselves how they want to divide the cost of the room. An A2 package holder cannot share a room with a C2 package holder because the total cost of the room nights would not be covered. The guests must either both choose “A” packages or both must choose “C” packages. If you still have questions, don’t worry, we will gladly help you determine the most cost effective way for you to share your rooms. Just give us a call.

Can I get a hotel room if I don’t buy a package?

Yes, we make our Windy City Open discounted rate available to all of our event participants and spectators. You can click here to make an on-line reservation or call the Hyatt directly at 312-567-1234. Just be sure to tell them you are one of our attendees and they will make sure you get our rate. Our Windy City Open rate is available until August 13th, 2012. After that, the Hyatt will open the block of rooms and availability and rates are not guaranteed. Please reserve early to take advantage of our great rate!

I have more questions – where can I get answers?

Please contact us – we are truly very happy to assist you. You can call us at 773-525-9086 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . We do our very best to respond to you in the fastest way possible.